Why Outsource Exit Interviews

Reduce the high cost of frequent turnover.

Any company that has lost an employee understands the cost and additional work involved in turnover. Employees receive extensive training and when they leave, an untrained staff member moves into their role. There are many obvious—and some hidden—costs associated with a high rate of employee turnover. Read on to learn how you’ll mitigate these costs when you outsource exit interviews in your organization.

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The Obvious–and Hidden–Costs of Employee Turnover:

  • Paperwork for the departing employee
  • Vacation, severance and sick pay payouts
  • Unemployment compensation
  • Recruitment activities including advertising, job fairs and search firms
  • Interviews, reference checks and background checks
  • Hiring or referral bonuses
  • Training, both formal classroom and on-the-job
  • Productivity gap between previous employee and new employee
  • Inexperience errors
  • Lower morale and lower productivity of other employees
  • Financial consequences of slower service


The graph above shows the type of data a company could learn by utilizing HSD’s exit interviews. With 24/7 access to an online web portal full of organized reports and charts, your company can evaluate why employees are leaving at any time. Such data can help your company improve a multitude of practices to retain your existing employees and keep them happy, reduce turnover within your organization.

Uncovering Reasons for Employee Turnover

Employees leave a company for a variety of reasons; conducting an exit interview is the most effective way to find out why. With HSD Metrics and ExitRight®, you will receive answers to the following questions, and many more:

  • Is there a manager who is frequently clashing with his or her staff?
  • Do employees feel unprepared or incapable of performing in their position?
  • Are employees unhappy with their salary, time off or benefits?
  • Are employees aware of unethical practices occurring?


When you introduce ExitRight exit interviews, you will quickly understand why employees are leaving your company, and what you can do to reduce turnover and its associated costs. Get in touch with one of our exit interview experts today to get started.

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With the ExitRight® system, you will gain meaningful insight through comprehensive exit interviews that reveal why staff members are leaving. Equipped with this information, you can work to make improvements in your organization and reduce turnover.