Changed turnover trends in an entirely new HR function. I trusted what HSD built for us. They were by far the most experienced and the best follow-through I've found.
97%
client retention
80%
of clients report a decrease in turnover
If software alone could fix people problems, yours would be fixed by now.
We build fully supported employee listening programs that reach the employees your current tools can't. Real humans, real outreach, and hands-on support so you know why people stay, why they leave, and exactly what to do about it.
Trusted by leading organizations
If software alone could fix people problems, yours would be fixed by now.
We build fully supported employee listening programs that reach the employees your current tools can't. Real humans, real outreach, and hands-on support so you know why people stay, why they leave, and exactly what to do about it.
Get a walkthrough
97%
client retention
80%
of clients report a decrease in turnover
Trusted by leading organizations
97%
client retention
80%
of clients report a decrease in turnover
Trusted by leading organizations
We had tried two other platforms before HSD. Both gave us a dashboard and good luck. HSD gave us a team. Our response rates went from 22% to over 80% in the first cycle, and for the first time we actually had data we could bring to our executive team with confidence.
Chief People Officer, healthcare organization, 4,200 employees
Your people have answers. Nobody gave you the tools to get them.
HR teams in lean organizations are pressured to fix engagement and turnover with limited budget, time and tools.
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Your frontline workers don't have a corporate email.
Survey tools built for desk workers leave most of your workforce out of the conversation.
New pulse check — 3 questions, takes ~40 seconds.Tap to start →Thanks! Your response was anonymous. -
You know what you need to find out. You don't have the team to get it.
Achieving meaningful results on your HR metrics requires a multi-step process you do not have time for.
1Design2Reach3Listen4Analyze5ReportWe run every step — you walk into leadership with answers.
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Your engagement survey says everything is fine.
Then why is regrettable turnover up? Generic surveys miss the answers leadership needs.
Pulse health score last 12 weeks0.00 Pulse Score · up 0.13 QoQ -
Early turnover is the most expensive problem you're not measuring.
First-year attrition costs 1-2× annual salary. Most teams never see why it's happening.
First-year exit · cost breakdown $0k -
Your exit tools cannot build a case for leadership.
Checkbox exit forms give you data nobody can act on. We give you evidence.
Exit insights — Q2 EXEC READY- Manager fit 0% +6
- Career growth 0% +3
- Schedule / shift 0% -2
- Pay 0% 0
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You are paying for a tool. You did not get a team.
Software alone won't get you answers. We run the program with you.
DCAMRJSPYour HSD team PhDs, analysts, program leads- Slack channel · 4h SLA
- Weekly insight review
- Executive briefings on demand
What’s your current participation rate?
What is your current participation rate on exits and pulse surveys — and how do you know it is representative of who is actually leaving?
Most HR leaders cannot answer this. Ask the team to look it up, and you may know within an hour. If not, you have already found the difference HSD makes.
What’s your current participation rate?
What is your current participation rate on exits and pulse surveys — and how do you know it is representative of who is actually leaving?
Most HR leaders cannot answer this. Ask the team to look it up, and you may know within an hour. If not, you have already found the difference HSD makes.
| Capability / Feature |
HSD Metrics HQ
|
Pre-Packaged / Turnkey
eg. Perceptyx / Bespeak
|
Software-Only
eg. Qualtrics
|
DIY
eg. Survey Monkey / Google Forms
|
|---|---|---|---|---|
| Type of Solution |
Fully bundled and managed service model (end-to-end specification)
|
Turnkey survey platform and solution with customization controls
|
Software platform only
|
Survey tool only
|
| Engagement Expertise & Consulting |
Long-term strategic partner included with all packages
|
Long-term strategic partner included with implementation and ongoing support
|
None — Consulting services purchased separately at extra cost from a third party
|
None — Consulting services purchased separately at extra cost from a third party
|
| Multimodal Data Collection |
Full suite, including phone outreach for hard-to-reach audiences
|
Limited non-digital modalities
|
Platform mix support mobile/web only
|
Platform supports mobile/web only
|
| Price Transparency |
Clear bundled pricing at 10–35% of cost of premium software
|
Tiered pricing with optional add-ins
|
Platform subscription + varying service costs
|
Tiered pricing with optional add-ins
|
Comparison based on publicly available information and HSD Metrics market research.
Type of Solution
HSD METRICS HQ
Fully bundled and managed service model (end-to-end specification)
PRE-PACKAGED / TURNKEY
Turnkey survey platform and solution with customization controls
SOFTWARE-ONLY
Software platform only
DIY
Survey tool only
Engagement Expertise & Consulting
HSD METRICS HQ
Long-term strategic partner included with all packages
PRE-PACKAGED / TURNKEY
Long-term strategic partner included with implementation and ongoing support
SOFTWARE-ONLY
None — Consulting services purchased separately at extra cost from a third party
DIY
None — Consulting services purchased separately at extra cost from a third party
Multimodal Data Collection
HSD METRICS HQ
Full suite, including phone outreach for hard-to-reach audiences
PRE-PACKAGED / TURNKEY
Limited non-digital modalities
SOFTWARE-ONLY
Platform mix support mobile/web only
DIY
Platform supports mobile/web only
Price Transparency
HSD METRICS HQ
Clear bundled pricing at 10–35% of cost of premium software
PRE-PACKAGED / TURNKEY
Tiered pricing with optional add-ins
SOFTWARE-ONLY
Platform subscription + varying service costs
DIY
Tiered pricing with optional add-ins
Comparison based on publicly available information and HSD Metrics market research.
You don't have a listening problem. You have a bandwidth problem. You know what you need to find out — you just don't have the team, the time, or the tools to reach the employees who hold the answers. We run the whole program. You walk into leadership with answers.
Who We Serve
Frontline feedback is hard to capture and even harder to act on
Traditional survey tools miss frontline teams. Low response rates and disconnected feedback make action difficult. We help companies reach non-desk employees and turn feedback into action.
Built for the workforce other tools miss.
4M+
Employees Insighted
800+
Surveys Deployed
400+
Reports Delivered
30+
Years Partner
What happened when they stopped guessing
We had two platforms before HSD that gave us a dashboard and good luck. HSD gave us a team. We finally understood why our employees stayed or left.
What HR leaders are reading right now.
Practical thinking on employee listening, frontline retention, and building programs that produce results rather than reports.
