Our Clients
Over the years, we have partnered with a wide range of organizations that have a broad diversity of company cultures, allowing them to glean knowledge and success while giving them an outlet to outsource administrative tasks no matter what industry they inhabit. Through collaboration with each client, we’re able to critique and develop surveys that measure what matters most to them.
From improving existing survey questions and reporting capabilities or starting completely from the ground up to create new surveys and feedback processes, we’ve done it all.
Distribution - Food - Hospitality - Retail
- AAA Northeast
- Aaron’s, Inc.
- Ace Hardware
- Constellation Brands
- DFA Dairy Brands
- Dierbergs
- Gold’s Gym International
- Hai Hospitality
- Hostess Brands
- Jostens
- Kerry Corp.
- Lifetouch National School Studios Inc.
- Maverik
- PLS
- Public Storage
- Raley’s
- Reyes Holdings
- Rush Street Gaming
- Shamrock Foods
- Sheetz, Inc.
- Tate & Lyle Loudon
- Totes>Isotoner
- TradeWinds
- Walgreens
- The Wine Group
- Yusen Logistics
Financial and Professional Services
- Abt Associates
- Advance America
- AIPAC
- Allegiance Bank
- Byline Bank
- California Rural Legal Assistance
- Carolina Federal Credit Union
- CoBank
- Crown Equipment
- DLA Piper
- Elevations Credit Union
- Farmers Insurance
- Federal Reserve Bank of Chicago
- Federal Reserve Bank of Cleveland
- Federal Reserve Bank of Philadelphia
- Federal Reserve Bank of San Francisco
- Guild Mortgage
- Hillrom
- Leico Biosystems
- Lifetouch
- Marcus & Millichap
- National Money Mart
- NCAA
- Nesco Resources, LLC
- Old Second National Bank
- Prospect Mortgage
- Richman Property Services
- Southwest Credit Systems
- Valorem
- Vanguard Resources
- West Michigan Works!
- Zurich Insurance Group
Healthcare Industry
- Arrowhead Regional Medical Center
- Banner Health
- Baystate Health
- Beaumont Hospitals
- BJC HealthCare
- Blessing Hospital
- Central Florida Health Alliance
- CHI Mercy Medical Center
- CHI Saint Joseph Heath
- Cincinnati Children’s Hospital
- Community Health Network
- Connect Hearing
- CRVI
- CSIG Holding Company
- Encompass Health HH&H
- Fox Rehabilitation
- Genesis Healthcare Services
- Good Shepherd Medical Center
- Greystone Health Network
- Gunnison Valley Health
- Healogics
- Heart to Heart Hospice
- HealthSouth
- Holyoke Medical Center
- Hospice of Hope
- Inova Health System
- IU Health
- Kootenai Health
- Lawrence Hospital
- Leonardo DRS
- Life Connection
- Lifeline Organ Transplants
- Mallinckrodt Pharmaceuticals
- Mary Greeley Medical Center
- Meadville Medical Center
- MedImpact
- Memorial Sloan Kettering Cancer Center
- Mercy Cedar Rapids
- Mercy Health Ohio, KY
- Mercy Medical Center
- Mercy Medical Center, Inc – Canton
- Methodist Hospital
- Methodist Le Bonheur
- Mon General Hospital
- Montifore Health System
- Native Health Phoenix
- NewYork-Presbyterian Hospital
- OhioHealth
- The Oncology Institute
- OU Medicine
- PAGNY
- Physicians Endoscopy
- Piedmont
- Pinnacle Treatment Centers
- Professional Disposables International, Inc.
- Professional Healthcare Resources
- Prospect Medical Holdings
- RestorixHealth
- Roche
- Saint Elizabeth Community
- Seasons Hospice & Palliative Care
- Southeast Georgia Health System
- Sparrow Health System
- START Treatment & Recovery Centers
- Texas Health Partners
- The University of Kansas Health System
- US Acute Care
- UW Health
- VEP Healthcare, Inc.
- Vidant Health
- Visiting Nurse Service of NY
- Waterbury Hospital
- WebMD
- Wellpath
- Welltower Inc.
- Wheaton Healthcare System
- White Plains Hospital
- Yale New Haven Health
Manufacturing - Construction - Housing
- A. O. Smith
- American Infrastructure
- Avalon Bay
- Camden Property Trust
- Centuri Construction
- Contech
- Crown Equipment
- Demant
- Dival Safety
- Herman Miller
- Industrial Metal Supply
- Johnson Controls
- Lincoln Electric
- Mallinckrodt Pharmaceuticals
- Manna Pro
- Nevada Gold Mines
- Nordson
- Panasonic Avionics
- Retrophin
- SimplexGrinnell
- Swinerton Building
- Taylor Morrison
- Transcat
- Tyco
- UniCarriers Americas
- Valmont Industries
- WinnCompanies
Non-Profits - Education
- Alexandria Public Schools
- Anne Arundel County Public Schools
- Arkport Central School District
- Boys & Girls Club of Dane County
- Cal Poly
- Crohn’s and Colitis Foundation
- Georgia Department of Community Supervision
- Goodwill-Easter Seals
- Green Bay Area Public Schools
- Indiana Wesleyan University
- Leukemia & Lymphoma Society
- Lifeline Youth & Family Services
- National Heritage Academies
- Oregon Child Development Coalition
- Safe Horizon
- School District of Indian River County
- The Walters Museum
- Westminster Public Schools
- Wisconsin Union
Technology Solutions - Telecommunications
Transportation - Energy - Defense - Utilities
- American Electric Power
- Arch Resources
- Cincinnati/Northern KY Airport
- Core & Main
- CubeSmart
- Eastern Airlines
- Entergy
- EVRAZ
- Express Energy Services
- GulfMark OffShore Drilling
- Master Fluid Solutions
- Nevada Gold Mines
- Orica
- Patterson UTI
- P2 Energy Solutions
- Penske
- Plains Midstream
- Rain for Rent
- Plains Midstream
- Portland General Electric
- Precision Plumbing & Heating, Inc.
- Sacramento Airport
- Sandia National Laboratories
- SGS
- Siemens Government Technologies
- TranSystems
- Waste Management
Testimonials
We have established an industry-leading set of human resource outsourcing services because we understand that when it comes to the inner workings of an organization, your HR department is directly on the front line. Our solutions will give your HR department added insight into each and every situation they encounter so you can better understand the intricacies of employee retention, how to reduce expensive employee turnover, and much more.
"I use ExitRight® data all the time. The data and commentary provided by exiting employees lead us to a solution for reducing turnover due to work schedules. We tested our new solution at 9 sites and found we have had no turnover at those sites."
"This reporting portal is really cool. I forwarded the six instant red flag interviews we received right after launching the process to my manager who had been doing the interviews. She said there is no way anyone would have given her some of this info."
"Wanted to let you know how much we like ExitRight® and information we have gleaned from former employees. It's provided in an easy-to-read format and the response rate is great. It is working very well for us."
"The on-line reporting provides actionable information on new hires and exits."
"... the ease of navigating through the system. I have had very few issues, and any questions or ideas that I have raised have been answered very quickly."
"We absolutely LOVE having access instantly to the exit data. The execs also love it and compliance completely flipped when they saw the benefits of the ethics question. It is a very cool feature. And I must say I have found the process very helpful. I particularly like the positive focus of the tool. It has had a beneficial effect on both of my administrators who participated. I think it gave them some very positive reinforcement for the leadership skills that they have."
"My three contacts... are great and get back to me promptly. System is great too."
"Very responsive, professional customer service."
"The attention given to our team to get the survey set up exactly as we felt we needed."
"... flexible to meet our needs. Working with HSD Metrics made it much easier than being 100% responsible for the survey with a part-time consultant to assist me."
"... offers more informative insight from employees who are leaving the company."
"The user friendly solutions provided and the continuous improvements made to help the customer."
"HSD Metrics is very responsive and proactive."
"Incredibly customer friendly, very personal attention. Much improved from the last survey vendor as this process is much easier to administer."
"There may be a better company with more competent, congenial, proactive and responsive employees somewhere in the world but I doubt it. This is your competitive edge. I've so enjoyed working with everyone in HSD Metrics. I liked the survey design and its ease of use. Our CEO was happy with it also. I liked the flexibility of producing my own reports as needed using the dynamic tool. I liked SurveyRightNow and in hindsight would have used it more throughout the survey, especially to have report recipients get their own vs. through me. But most of all, it's the people of HSD Metrics that I like most."
"The responsiveness of the team and willingness to be partners."
"We've had feedback from many emails and phone calls from employees who have compliments the quality of the survey questions, the ease in completing the survey and the appropriateness of the questions for all of our countries and languages."
"Thank you very much for your fast assistance. I have always been able to count on you being there for us in a pinch."
Client Solutions
As experts in questionnaire design, data collection and reporting, we’re proficient in supporting clients with customized measurement surveys beyond our core offerings.
Customized Surveys to Fit Your Organizational Needs
Over the years, HSD Metrics has worked with a variety of organizations with a broad diversity of company cultures, allowing them to glean knowledge and success while giving them an outlet to outsource human resource tasks no matter what industry they inhabit. Through collaboration with each client, we’re able to critique and develop surveys that measure what matters most to them. We can work to improve your existing survey question items and reporting capabilities or start from the ground up to create new surveys and feedback processes.
When it comes to outsourcing HR functions, like exit interviews and employee engagement surveys, HSD Metrics is the partner that you are looking for. Our line of products bring to light the various pitfalls, success metrics, roadblocks and issues at the heart of successfully retaining your top talent. While outsourcing HR functions can seem a bit daunting, a partnership with HSD Metrics will offer your organization the solutions that it needs to ensure the success of each employee.
At HSD Metrics, we employ some of the top talent in outsourcing HR functions. Those individuals, combined with our wealth of knowledge and HR metrics data, will partner with your existing HR department in an effort to ensure that the heart of your organization, your employee, will be better able to effectively accomplish their tasks while remaining satisfied with their work environment and position.
HSD Metrics partners with every organization differently. Each new partnership brings with it unique challenges and circumstances. Over the years, we’ve become well adept at customizing our brand’s unique solutions in order to help a wide variety of organizations in a multitude of industries.
Custom Employee Surveys and Organizational Research
HSD Metrics offers custom research and consulting tools that can help your organization function more efficiently and assist in your employer branding efforts. From candidate reference checks to our ExitRight® program, HSD Metrics utilizes innovative technologies to collect and analyze a variety of organizational competencies.
When you take advantage of the range of services offered by HSD Metrics, you can unburden your HR department by providing streamlined, custom surveys from SurveyRight to learn about employee satisfaction, new hire experiences, the onboarding process and exit interview responses.
The custom surveys help your employees see surveys as internal efforts. Once issues are identified through survey findings, HSD Metrics may also be asked to facilitate feedback and action planning meetings.
Actionable Data
PROVIDING YOU WITH ACTIONABLE DATA
HSD Metrics’ primary asset is our ongoing efforts to bring understandable and actionable organizational effectiveness information and retention solutions to your in-house HR team. The knowledge acquired opens many doors for understanding HR hot points such as ethics violations that surface from turnover data, alternative work schedules for work-life balance issues, non-traditional methods of rewarding people, approaches for increasing customer satisfaction, all revealed from examining exit data or survey data. It is with these overarching goals in mind that HSD Metrics has built up our extensive database.
The real-time human resource metrics we deliver will help your organization solve prevalent turnover issues to increase employee satisfaction and bring a level of desirability to your work environment. This level of involvement will encourage employees to remain effective and stay committed to your organization over a longer period of time. Human resource departments across a wide variety of industries have found our data to be invaluable. From the information gleaned across tens of thousands of exit interviews, to the differing levels of employee surveys and much, much more, our data is the perfect place for any HR department to begin discovering the solutions to the problems that have contributed to turnover for years.
The HR metrics we provide our clients empower them to address issues within their organizations. While we continue this collection of data and the usefulness that it represents for you and your brand’s HR efforts, we prefer to let our clients, past and present, do the talking for us.
"We use both new hire and exit surveys to identify key issues and prioritize imperatives for annual HR strategic planning. We also use the information with workforce groups, such as nursing for example, to understand issues specific to the group and to develop initiatives to address these issues in their work plans.
We have added programming such as a commuter benefits program, and a weekend cadre for nursing because of data we obtained from surveys. We had a couple of new hospitals opening in our area in the past year and we used the results to understand our potential vulnerability to staff loss. We use the new hire survey information to make changes to our on-boarding program."
"All top executives read all verbatim comments. Timing of the survey results matched nicely with our annual October middle management off-site meeting – top executives selected 3 themes for improvement from the survey to weave into the off-site program design."
"We provide quarterly reports to our managers on why their employees are leaving. This tool has helped tremendously to reduce turnover."
"It is a great management/leadership diagnostic tool. Helps us to identify areas of focus to increase employee engagement."
"We are using the survey results to assist in the design of our Senior Leadership retreat in October. We have used the survey results to share with our staff and to begin to develop action plans for the entire organization as well as for individual service centers."
"... the PowerPoint presentations and the manager's guide to feedback document helped my managers to present their early survey findings to employees rather than waiting until action plans were developed. This was a goal of mine."
"We send quarterly reports to regional and zone leaders, specific to their area, then follow up with them on troublesome narrative comments. We now report findings to a Risk Committee, because it is a source of uncovering alleged unethical practices."
"... a filter feature that allows us to breakdown data by business unit, job group, years of service etc. We are a large organization and the feature allows us to review trends that are more specific to region or specific job groups. Reviewing the trends that exist within different areas and organizations then allows us to develop more meaningful strategies."
"Useful in targeting areas for opportunity. We create focus groups based on our findings and keep our employees informed on our progress."
"... allows our managers to see factual information that backs up our verbal communications about why it is important to hire right and to have their employees engaged while they are here."
"We report the findings to our company's senior leaders on a quarterly basis. HR Dept is responsible for tracking and looking for trends in support of the areas for which they are responsible."
"It has helped us identify areas to include in supervisor training and employee education and awareness."
"...having meetings with our district managers who are impressed with the way the findings are laid out. It is easy for them to communicate."
Use Cases
Here’s how some of our clients have been utilizing our solutions.
Design of numerous Staff School Surveys to measure school effectiveness.
Merger and acquisition question items added to an HSD Metrics designed employee survey to learn integration barriers for an international aerospace firm.
Retention study of current employees aligned with an exit study of former employees to identify the key drivers for increased retention for a national defense company.
Design and administration of an on-line survey for all employees resulting in a global strategy for improved HR effectiveness. Respondents rated HR on a variety of customer (employee) focused behaviors and provided feedback on HR policies and practices.
Utilization of three data points - a customized team survey, Myers Briggs Personality Indicator, and conflict style inventory - to improve relationships in a global financial services work team.
Creation of a 360° Feedback tool designed to measure the core competencies of all employees at a start-up healthcare company.
Design of a customized 360° Feedback tool for completion by board members to assess CEO effectiveness.
Design of customized survey for an auto dealership including questions pertaining to employee preferences for the dealership's logo.
Safety survey designed to increase commitment to safety and safe work practices in the paper industry.
Use of ExitRight® findings in focus groups comprised of newly hired RNs to identify ways to increase retention at a multi-site healthcare system.
Facilitation of focus groups to identify retention strategies with the top 100 drivers at a national ready mix concrete association conference.
Survey of newly hired retail clerks at 1775 grocery stores in the US and Canada to improve onboarding and retention efforts.
Design and facilitation of a company-wide teller conference using ExitRight® turnover findings to arrive at retention strategies for bank tellers.
Let’s Chat.
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