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Education Employee Surveys & Exit Interviews

Retain Faculty and Staff while Building Lasting Relationships

For the academic process to succeed, it’s essential to build a stable environment where students can rely on their faculty and staff members to be mentors and leaders. The reasons for turnover at colleges and universities can be endless with research opportunities elsewhere, insufficient funding, heavy work loads, lack of growth opportunities and low pay being just a few of the obstacles that hiring managers must overcome when filling positions within academia.

HSD Metrics helps academic institutions of all sizes retain their best employees and answer their biggest HR issues through exit surveys for schools, colleges and universities. We leverage our decades of experience to do more than just give you the tools to maintain the status quo – we enable you to analyze trends, efficiently monitor responses and access data 24/7 to actively boost your college’s staff retention rate.

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Exit Interview Tactics in Education

Trusted Education Partners

With over 4 million employees surveyed from more than 400 organizations over the past 30 years, there’s a reason why today’s top education programs choose us. Understanding what makes employees productive, engaged and happy is important.

World-Renowned HR Solutions for Education

We listen to the changing needs of our education clients and adjust as needed. Our team works with you to adapt our proven products to your unique needs.

ExitRight®
Exit Interviews

Determining why employees leave your organization helps you uncover the most critical opportunities for employee engagement. Our nearly 30-year ExitRight solution features our Employee Exit Interview which gathers the most honest, detailed, and valuable feedback. See how ExitRight can help your org.

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SurveyRight®
Engagement Surveys

Motivate your employees by uncovering targeted opportunities for improvement. SurveyRight, our employee engagement solution, utilizes a comprehensive questionnaire to pinpoint areas where you can boost engagement within your workforce, leading to a more satisfied and productive team.

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StayRight®
Stay Interviews

Reduce turnover with StayRight. This comprehensive stay interview solution utilizes a proven process to identify and address employee concerns before they become problems. StayRight leverages the power of stay interviews, a rising star in retention strategies, to keep your workforce happy and engaged.

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StartOffRight®
New Hire Survey

Reduce onboarding costs & boost productivity. Features include feedback questionnaires to gain insights into new hires, facilitating a smoother integration and ultimately a more productive and engaged workforce. StartOffRight helps you get your new hires up to speed faster, minimizing onboarding time.

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360˚Right®
Leadership Assessment

Our 360° Feedback tool captures the entire view of important skills, knowledge, attitudes, and behaviors from multiple sources: supervisors, direct reports, peers and others. Through a comprehensive understanding of how others view an individual, an effective action plan is created to tackle that person’s specific challenges.

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Managed Service
Comprehensive Survey Program Management

Transform your survey program with enhanced support, full outsourcing, and post-survey action planning. Our integrated approach supports feedback across the entire employee lifecycle, resulting in reduced administrative burden, accelerated timelines, cost savings, and powerful ROI.

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*Our solutions can be used in tandem with one another, or ala carte, providing you the maximum amount of customization and effectiveness.

Education Testimonial

“I have worked closely with the HSD team for nearly 5 years, primarily with respect to exit interview and leadership surveys. I managed numerous vendors as an attorney and HR director, and I can honestly say none of them could hold a candle to HSD. HSD was far and away the most responsive and cost-efficient vendor. They were extremely flexible and accommodating with all of my requests. I would recommend them without reservation.”

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HR Outsourcing & Data Analytics for Schools, Colleges & Universities

Our education surveys and online portal give you:

  • Multiple methods for survey completion: phone, web or mail.
  • Expert-designed surveys that encourage complete and unfettered answers.
  • Constant access to the online portal.
  • Instant notifications for red flag words and topics.
  • Frequent word clouds to identify recurring issues and concerns.
  • Formatted for easy interpretation and data filtering.

Benefits of Outsourcing with HSD Metrics:

  • Fully outsourced: Gain critical insights without increasing your workload. The entire service is outsourced, including communication with employees, data collection, and reporting.
  • Customized to meet your needs: Our expert team customizes your survey solution based on your needs. Questions and findings are compiled to meet your specific demographic and organizational reporting needs.
  • Candid & Accurate Feedback: Gain accurate, actionable insights because employees often feel more comfortable providing candid and accurate feedback to someone not in the organization.
  • Multi-lingual Capability. We can provide a survey solution for nearly any language.
  • Multiple Collection Methods: Drastically increase completion and insights while decreasing the time to gain insights with options for multiple collection methods including email, phone, and direct mail.
  • Comprehensive insights from both quantitative data and verbatim comments.
  • Red flag alerts. Unethical and illegal activity alerts right to your inbox, as soon as they are reported.
  • Our analytics portal displays findings for all data gathered, external benchmarks, and commentary while also providing you comparison charts, data filtering, and the ability to download the reports.
  • Benchmarking capability with our database of millions of survey results across several industries.
  • Easy Start & Exceptional Value – No expensive licensing, training, or long-term contracts to sign.
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Complete the form to get in touch with one of our experts. We’ll show you how you can use our exit survey tools to continuously sharpen and empower your insights.

Healthcare Employee FAQs

General

How do you suggest we use the data once you have it?
Once you’ve identified your hotspots, you will want to turn that insight into action. The framework we use is Feedback-Analysis-Action-Evaluate-Adjust which is part of our Action Planning Guide.

Over 80% of our clients report that if they are reviewing and distributing the data 1x per month that it creates the necessary action for change that results in lower turnover. We also provide you with our complimentary Action Planning Guide for proven actions you can take in order to help solve your retention problems.

Many of our clients discover that they lose a significant amount of employees within their first 30-90 days of employment. In order to create change, our clients use their ExitRight data and then pair that by using our new hire survey – StartOffRight – to measure the effectiveness of those changes to prevent possible recurring employee churn.

In order to better understand whether or not the implementations you’re putting in place are helping to solve your retention problems, we suggest you sync ExitRight with our new hire solution – StartOffRight for a more complete understanding of your employee engagement health.

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What types of companies do you work with?
Over the course of the past 30 years, we have developed a core set of questions that are adapted, along with our benchmarks, to each industry. We also adapt our model to different size companies. We work with clients of all sizes across the US as well as globally, with as few as 200 employees to as large as 300,000 employees. Typically, when we process about 500 names per client for ExitRight, or in combination with our other solutions, our clients see a 10x return on investment.
What are your methods of gathering exit interview information?
Multiple methods are the key to better response rates. This is why we offer email, phone, mail, and text options. A combination of these options is typically best.

We offer respondents the ability to complete their interviews online or from any mobile device, which is our most efficient and cost-effective method. We also offer options for respondents to complete the interview by phone with a live interviewer or by paper for employees lacking email addresses.

Describe your capabilities for extending interviews in languages other than English and/or outside of the US
Online interviews can be easily translated to any other language for an additional fee. We have in-house phone interviewers that speak both Spanish and French and we use translators for non-English calls outside of the US.
What is your average response rate for participation in interviews?
When our best practices are followed, participation rates average 65-70% when two or more methods of completion are used.