ExitRight® Employee Exit Interview Outsourcing

Improving employee retention through comprehensive exit interviews, turnover benchmarks, and analytics.

When you learn why people are leaving your company, you gain a valuable understanding of how your organization functions at every level. ExitRight® from HSD Metrics helps you improve employee retention through:

  • Comprehensive exit interviews
  • Turnover benchmarks
  • In-depth analytics

ExitRight applies to every staff member, from administrative personnel to top-level management. We’ll collate insights from exit trends across your organization in order to reveal your company’s areas of excellence and focuses for improvement.
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Many companies conduct exit interviews—but the challenge with typical exit interviews is that the already busy HR department often cannot act upon the feedback received. HSD Metrics specializes in exit interviews, making the entire process our number one priority.

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Why Outsource?

Our comprehensive exit interview and analysis process will yield meaningful insights as to why employees are leaving your company. Armed with this knowledge, you can work to reduce turnover and its associated costs.

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The Process

When you choose HSD Metrics for your exit interviews, we do all the heavy lifting. Simply provide contact information for interviewees, and we take it from there.

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Sample Commentary

After conducting the exit interviews, we organize the data so you can quickly pinpoint underlying issues that may be increasing turnover. A quick look at exit interview patterns and trending, and you’ll begin to better understand your company’s turnover.

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Data-Driven Decision Making

Many exit interview companies rely on costly software, which requires training and installation. By outsourcing your exit interviews with HSD’s ExitRight, your HR department can quickly access the ExitRight interface and view individual reports in addition to monitoring patterns and trends.

Ultimately, trends are one of the most valuable components of ExitRight because you can quickly recognize themes and implement changes. For instance, if several people report an unsupportive manager as their reason for leaving, you can immediately begin working with that manager to elicit change.

Additionally, by utilizing our exit interview process, you will gain access to 20 years of turnover data trends from a wide variety of organizations. Not only do we provide your organization with candid responses from your exiting employees, we compare those results against industry norms, allowing you to evaluate and analyze your employee retention rate against your industry as a whole.

Learn the process and benefits of ExitRight and how we can help your company with its exit interviews. With a variety of convenient options to complete these interviews, we will help you find the right fit for your organization.

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Saves time

The entire service is outsourced, including notification to former employees, data collection and reporting.

Instant and secure access

The 24/7 web portal displays numerical findings for all data gathered as well as external benchmarks and commentary. Charting comparisons, filtered data and download capability are also provided.

Comprehensive in scope

The interview is uniquely designed with extensive quantitative data and verbatim commentary and is available in multiple languages.

Robust analytics and period reports

Further analysis of trends, themes, demographic causes and organizational causes for turnover are included in period reports.

Web, paper/mail, and/or phone interview options

Flexible response mechanisms generate higher returns that result in greater data integrity. The exit data is believable and actionable.


Exit interviews from nearly 1 million exiting employees form our industry norms allowing you to have a benchmark comparison when analyzing your data.


Question items and findings are compiled to meet your specific demographic and organizational reporting needs.

Red Flag Alerts

Our instruments and technology enable monitoring of unethical or illegal activity.

Easy to Use

No expensive software purchases, licensing, training, or long-term contracts to sign.

Exceptional Value

Pricing is based upon exit interview volume and method of notifications and completions. For an average size client with 800 exits a year, the cost of an annual subscription is no more than the replacement cost of two employees.