ReferenceRight® Sample Commentary

Automated Employee Reference Check Sample Responses

Automated employee reference checking with ReferenceRight® helps your organization obtain references that provide a full view of a potential candidate. In addition to being rated across a range of work-related competencies, the candidate’s references also provide specific answers to open ended questions. These questions are designed to probe the supervisor or peer about very specific behaviors, strengths, areas for improvement and much more.

To get a deeper understanding of the types of responses that we receive with ReferenceRight, look at our sample responses below. These responses are real answers to the questions asked by our automated employee reference check system.

  • Question

    What are this person’s key strengths – things this person does well?

  • Response

    She is a hard worker. She has always done her share or more when something needed to get done. Sue is willing to help when you really need someone to help correct a customer problem. She is very knowledgeable on the equipment and processes within the department.

Analysis

If you receive this response for a candidate, you can quickly see that you’re considering an individual who pulls her own weight and works hard to understand and execute her job.

  • Question

    What are this person’s most important areas for improvement? What do we need to know about this person’s performance to help him/her succeed with our company?

  • Response

    Work on listening skills. Practice better observation. Coach to get people where they need to be. Let people see that you will not ask them to do anything that you won’t do yourself. STRESS quality in processes and product.

Analysis

In this case, the candidate may have previously struggled in a management role. Perhaps her subordinates felt that she did not listen to them and expected them to take on tasks that she herself would not undergo.

  • Question

    Teamwork—ability to work well with others?

  • Response

    She does not listen/respond to others’ concerns. She comes across as directive – “Do it this way and don’t ask any questions about why I am asking you to do this.” She does not come across like she is concerned about what others think or say.

Analysis

This individual may have a tendency to come across as pushy or self-centered.

Considerations for Automated Employee Reference Check Responses

The true value of this feedback is that you, as a recruiter, are not relying on a single assessment of the candidate. With multiple references, you can compare across competencies and open ended responses to gain a comprehensive view of the candidate’s strengths and weaknesses to decide if this person is an ideal fit for your organization.

Learn more about ReferenceRight, the automated employee reference checking program that will help you gain quality, truthful references resulting in a stronger, more reliable staff and organization.