Employee Turnover in the Healthcare Industry: 5 Main Causes
Although every industry is dealing with high turnover and staff shortages, healthcare professionals have been the most affected and have experienced the greatest pressure in the last few years. Even before the pandemic, the United States was facing a shortage of...
HSD Metrics and TiER1 Impact Join Forces
Covington, KY– February 2, 2023 HSD Metrics and TiER1 Impact have joined forces to provide a comprehensive suite of data and consulting services to clients looking to improve employee experience, recruitment, engagement, and retention. TiER1 Impact, parent company of...
Benefits of Outsourcing Exit Interviews
Candid data from exit interviews enables organizations to identify why employees are leaving and how to stop it. Uncover the real issues driving turnover Identify the who, what, where, when using real-time data aggregated by your demographics. Prevent turnover using...
Using Pulse Surveys to Measure Employee Morale
We are currently seeing more employees working from home than ever before. As companies scramble to put procedures in place that will allow more employees to telecommute, the ability to measure morale and job satisfaction becomes a priority. When you aren’t...
5 Exit Interview Metrics Your Business Should Be Tracking
What Exit Interview Metrics Should Your Business Be Tracking? Every business is different, and only you can decide which metrics will best enable positive outcomes. That said, most businesses will benefit by tracking the following 5 exit interview metrics: Employees...
Is It Time to Rethink Your Company’s Exit Interview Process?
There are good reasons forward-leaning businesses care so much about employee engagement and retention. For one thing, when experienced employees leave, companies experience disruption in the quality service they provide. For another, when attrition is high, the...
Handling Employee Harassment by Customers
Much of the focus of harassment in the workplace tend to center around how employees interact with one another, but for those who have to work directly with customers and clients, it is entirely possible to encounter harassment from outside the company. Even though...
Sexual Harassment in the Workplace
Businesses have a responsibility to provide employees with a safe work environment, whether it is in regards to equipment or culture. Regardless of the type of business, sexual harassment is a very real threat that can make individuals feel uncomfortable or unsafe and...
Addressing and Correcting Poor Employee Performance
“Management must do a better job with problem employees and correct situations.” – Actual comment from an employee exiting a company. The truth of any business is that the employees’ perceptions are reality. If managers allow issues to go unaddressed, work will get...
Hiring Process: Finding Employees with the Right Skills Requires the Right Information
“My education and experience have been primarily in development and system design/architecture. The role I was hired into was solely management.” – Actual comment from an employee exiting a company. While we use the interview process itself to help get to know a...
Using Social Intelligence to Manage Your Online Reputation
Is your brand equipped to strategically protect and enhance your online reputation? Consumers increasingly trust online reviews in their purchasing process. Whether you purchase a new car or are in the market for a new physician, chances are you’ve sought out reviews...
