Exit interviews—you’ve heard of them, but does your company interview each and every employee who decides to move on to another position or company? Exit interview systems can help to streamline the exit interview process, easing the responsibilities of overcommitted HR departments and offering companies important information regarding their organization as a whole. So, what are the benefits of using exit interview systems?
- Learn more about your organization from those on the inside.
When done properly, exit interviews provide your company with honest feedback regarding the inner workings of your organization as a whole. Questions answered by former employees offer an insider’s view on the processes, procedures, culture and management styles that exist within your company. Exit interviews are an opportunity to learn something valuable from those that will no longer be employees.
- Gather information to improve employee retention.
Is there an issue with the work environment within your organization or is employee morale starting to fall? Conducting exit interviews can help you improve your overall employee retention. Because of their structured approach, exit interview systems uncover issues consistently mentioned by departing employees. Whether the problems are company morale, the work environment, salaries and benefits or some other concern, addressing the issue can cut down on costly employee turnover and can keep your existing employees happy and excited to be a part of your organization.
- Track trends regarding employee turnover.
Information gathered from exit interviews can help your company to identify trends and patterns in your employee turnover. Is there a specific timeframe that employees choose to leave the company? Are there management issues within certain departments? Do some departments turn over employees faster than others? All of these questions and many more can be answered with the help of exit interview systems.
HSD Metrics®’ ExitRight® employee exit interview outsourcing works to improve employee retention through comprehensive exit interviews, turnover benchmarks and analytics to offer your company insight on where you are thriving and where you are struggling. Contact HSD Metrics to learn more about our ExitRight surveys to help your company gather feedback and analytics based on information provided by employees leaving your company. By using the information gathered by HSD Metrics through our exit interview systems, your company can change, enhance or eliminate programs, divisions, and services to meet the needs of your employees and achieve greater success.