Advertising, recruiting fairs, interviews, pre-hire paperwork, and training – your company makes a considerable investment in finding qualified candidates who will become productive employees.  Why, then, does it sometimes seem like your company has a revolving door for new hires? It’s a common – and costly – problem.  Experts suggest that the cost of losing an employee averages 20% of the annual salary and for jobs within the C-suite that percentage can be over 200%. How do you stop the flow? New employee surveys from HSD Metrics® offer valuable insights to ensure your investment in new hires doesn’t walk out the door.

1. • Improve Your Company’s Hiring Process
     When a person is actively seeking a job, searching for the right company, taking part in interviews, and waiting for feedback, there is naturally some anxiety. Our New Hire Feedback is collected from new employees and allows you to pre-empt some of their stress. For example, if survey results reveal that recruits feel uncertain about the length of the hiring process, you can offer better guidance – such as a timeline – during the initial interview to alleviate the concern.  In addition, if you understand why recruits are interested in working for your company, you can leverage that information in future job postings to attract more candidates.

• • Establish Effective On-Boarding Practices
    Is your training for new hires adequate? Your company’s success depends on new hires becoming productive employees as quickly as possible. New employee surveys can dig down to the root of productivity problems. For example, one actual survey response indicated, “It’s difficult to learn the business because there aren’t documented processes. You have to ask other people and you get different responses depending on who you talk to.” Armed with that type of knowledge, your company could develop more robust training materials that enhance the effectiveness of onboarding new hires and create a more consistent, productive work environment overall.

• • Encourage Employee Retention
    While finding the right employees can be a challenge, keeping them is even more critical. Experts agree that the hidden costs of losing an existing employee are considerable. In addition to the immediate loss of productivity and knowledge gained through experience, companies risk losing other employees who must step in to fill the void and end up feeling overburdened. New Hire Feedback from new employee surveys allows companies to uncover frustrations such as insufficient training or, as noted by one survey respondent, “… not enough time in the day to cover my daily tasks …” and respond proactively, improving the likelihood that valuable employees will stay put.

• • Capture On-going Feedback to Identify Trends
    Even when you have effective hiring and onboarding methods in place, they may degrade over time. With consistent use of new employee surveys, you gain a more comprehensive view of your recruiting, hiring, and training practices. Are your company policies still relevant?  Do you need to adjust training requirements for more experienced hires? Do you need to have more frequent employee reviews in the first 120 days after hire? The broad perspective supplied by onboarding surveys enables you to track trends and modify your processes to better address the concerns of new hires.

Finding the right candidates for job openings at your company is just the beginning. Your new hires must want to stay. If you’re ready to improve your ability to identify – and keep – talented employees, you need to see your onboarding process from a fresh perspective. Using a third-party resource to gather new hire data provides an added feeling of security to the surveyed employees, encouraging more honest responses.  If you’re ready to break the revolving door cycle for new hires, contact HSD Metrics today. HSD Metrics offers new hire, stay, and exit interview platforms that can help your business improve employee engagement, as well as employee experience and retention.